Refund policy
We accept returns on all our products within 1 year of the date of purchase. All refunds are restricted to the original buyer.
To qualify for a full refund item must be in original packaging or be defective from the manufacturer.
Products that have been opened, used, or that are not in the original packaging will be replaced or refunded with store credit.
Products that have been damaged beyond normal wear cannot be returned.
Buyer is responsible to pay for return shipping expenses, and all shipping expenses incurred in the original delivery cannot be refunded.
To return your package, please email returns@megalithclimbing.com with the following information:
- Name
- Order #
- Date
- Item being returned
- Reason for return